Waikato Women’s Refuge – Te Whakaruruhau | 24/7 Family Violence Support in Hamilton

Protecting, Healing and Empowering Whānau Since 1986

24HR Crisis Hotline

Our Mission

To ensure that every person affected by family violence has access to timely, compassionate, and effective support. We are committed to being responsive, impactful, and led by empathy in everything we do.

Quick Exit
He waka eke noa

We’re all in this together

At Waikato Women’s Refuge, we offer 24/7 tautoko (support) to help wāhine and tamariki live free from violence. Whether you need immediate help or long-term support, we’re here for you – with services grounded in manaakitanga, safety, and whānau wellbeing.

Learn More

Safety, Shelter & Support – Every Step of the Way

From 24/7 crisis response and safe housing to long-term advocacy, we walk alongside whānau with care, connection, and kaupapa Māori at the heart of all we do.

Crisis Response – 24/7 Whānau Safety

Our team is available around the clock, responding to over 5,000 calls a year

Read More

Safe Housing & Transitional Support

We provide a secure place to begin healing

Read More

Community Outreach & Advocacy

Our Community Advocates walk alongside whānau as they rebuild their lives

Read More
Mother with children sitting on rocks.

Crisis Response – 24/7 Whānau Safety

Our team is available around the clock, responding to over 5,000 calls a year.

Read More
Teenage girl with mobile phone.

Safe Housing & Transitional Support

We provide a secure place to begin healing.

Read More
Girls

Community Outreach & Advocacy

Our Community Advocates walk alongside whānau as they rebuild their lives.

Read More
Did you know

Become a Donor

It costs more than $2,000,000 every year to deliver this critical service for the Waikato Community and we rely on the generosity of public and private funding to keep going.With the support of donors, we can make a difference to people whose lives have been affected by family violence.

Donate Now

Our Impact

Every woman and child deserves a life free from violence. Our 24/7 crisis service offers safe housing, guidance, and community support — here for you whenever you need it

Waikato Women's Refuge

6000+

Families supported annually

Waikato Women's Refuge

450+

Crisis calls responded to monthly

Waikato Women's Refuge

200+

Families housed in our safe spaces each year

Waikato Women's Refuge

15-20

Transitional housing units across Hamilton

Safety Plan

If the time is right to leave, ensuring you and your children get out safely is the number one priority. Creating a safety plan in advance can be an important first step toward a better, safer life.

Create Your Safety Plan Now

Privacy Preference Center